data protection

This privacy policy informs you about the nature, scope and purpose of the processing of personal data within our online offering. With regard to the terms used, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Responsible

4motionsports GmbH · Lucas Brunner
Am Weidegrund 1 · 82194 Gröbenzell · Germany
08142/448666 · info@motionsports.de

TYPES OF DATA PROCESSED

  • Inventory data (name, address)
  • Contact details (email, phone)
  • Contract and payment data
  • Content data (e.g. chat or form entries)
  • Usage data (visits, interactions)
  • Meta/communication data (IP address, device information)

PURPOSES OF PROCESSING

  • Provision of the online offering
  • Contract processing & orders
  • Payment processing
  • Customer communication
  • Marketing & reach measurement
  • Analysis & optimization
  • Security & fraud prevention

GENERAL NOTES ON DATA PROCESSING

We process personal data exclusively in accordance with the General Data Protection Regulation (GDPR), the TTDSG, and other applicable data protection laws.

Personal data is any data with which you can be personally identified.

HOSTING & SHOPIFY

This website runs on the Shopify platform. Shopify may process data in Canada and the USA.

Data Processed
  • IP address
  • Browser and device information
  • Usage data
  • Order data
  • Payment data (partially via payment service providers)
Legal Basis
  • Art. 6 (1) lit. b GDPR (performance of contract)
  • Art. 6 (1) lit. f GDPR (technical operation)
Third-country Transfer

A transfer to third countries (especially Canada/USA) may take place. This is based on:

  • EU Standard Contractual Clauses (SCC)
  • Data Privacy Framework (DPF), if the provider is certified

ACCESS DATA / SERVER LOG FILES

When you visit the website, the following data is automatically collected:

  • Pages visited
  • Time of access
  • IP address (shortened/if possible)
  • Referrer URL
  • Browser type & version
  • Operating system
Purpose
  • Ensuring stable operation
  • Error analysis
  • Website security

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest)

COOKIES & CONSENT MANAGEMENT

Our website uses cookies and similar technologies.

Technically Necessary Cookies
  • Shopping Cart
  • Login Status
  • Security Functions
Optional Cookies
  • Marketing (Meta Pixel, Google Ads)
  • Analytics (Google Analytics)
  • Conversion Tracking
Consent

Non-essential cookies are only set after active consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent is obtained via a cookie consent tool with granular selection options.

CONTACT US (EMAIL / FORM)

When you contact us, your information will be processed:

  • Name
  • Email address
  • Message

Purpose: Processing the inquiry

Legal basis: Art. 6 para. 1 lit. b GDPR or Art. 6 para. 1 lit. f GDPR

Storage duration: Data will be deleted as soon as the inquiry has been finally processed, provided that there are no statutory retention obligations.

CUSTOMER ACCOUNT & ORDERS

When you place an order or create a customer account, we process:

  • Name, address
  • Email
  • Order history
  • Payment information
  • Shipping data
Purpose
  • Contract fulfillment
  • Delivery
  • Customer service

Legal Basis: Art. 6 para. 1 lit. b GDPR

PAYMENT SERVICE PROVIDER

For payment processing, we use external providers such as:

  • Shopify Payments
  • PayPal
  • Credit card providers

These process:

  • Payment data
  • Transaction data
  • IP address (for fraud prevention)

Data processing is carried out independently by the payment service providers.

NEWSLETTER

Processed data
  • Email address
  • Name (if applicable)

Method: Double opt-in method

Purpose: Marketing and product information

Legal basis: Art. 6 para. 1 lit. a GDPR

You can unsubscribe from the newsletter at any time.

ANALYTICS & TRACKING TOOLS

Google Analytics

Google Analytics is used for reach analysis. The following are processed:

  • IP address (truncated)
  • Usage behavior
  • Page views
  • Device information

Legal basis: Consent according to Art. 6 para. 1 lit. a GDPR

IP anonymization: Is activated

Meta Pixel (Facebook/Instagram)

Meta Platforms Pixel is used for conversion tracking. Processes:

  • Page interactions
  • Purchasing behavior
  • Device information

Data may be transferred to the USA (SCC/DPF basis).

ADVERTISING & REMARKETING

We may use remarketing technologies from:

  • Google Ads
  • Meta Ads
Purpose
  • Personalized advertising
  • Conversion optimization

Legal basis: Consent according to Art. 6 para. 1 lit. a GDPR

AI-POWERED CHATBOT

This website uses an AI-based chatbot for customer communication.

Processed Data
  • Entered chat messages
  • Technical metadata (IP address, timestamp)
  • Potentially, order or product inquiries
Purpose
  • Automated customer support
  • Product consultation
  • Support optimization

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in efficient customer service) or Art. 6 para. 1 lit. a GDPR (consent, if required)

Notes
  • Please do not enter sensitive data
  • Content may be processed for system improvement
  • Potentially, use of external AI providers (e.g., API service providers)
Third-country transfer

If the AI provider is located outside the EU, the transfer takes place based on SCC/DPF.

SOCIAL MEDIA & PLUGINS

We may link to the following platforms:

  • Instagram
  • Facebook
  • YouTube
  • TikTok

Clicking on external links does not result in automatic data transfer.

DATA TRANSFER TO THIRD PARTIES

Data will only be transferred if:

  • it is necessary for the fulfillment of the contract
  • legal obligations exist
  • service providers are acting as part of contract processing

STORAGE PERIOD

We store personal data only as long as necessary:

  • Statutory retention periods (e.g., 6–10 years)
  • Contract fulfillment
  • Legitimate interest

YOUR RIGHTS

You have the following rights at all times:

  • Information (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection (Art. 21 GDPR)

REVOCATION OF CONSENTS

You can revoke any consent given at any time with effect for the future.

ONLINE CANCELLATION FORM

To fulfill our legal obligations regarding the statutory right of withdrawal, we provide an online withdrawal form.

For the technical provision of the form, we use the service "widerrufonline.de", an offering by Fruits & Harvest, owner Alexander Kerscher.

When accessing the withdrawal form, a connection to the servers of widerrufonline.de is established. Technically necessary data (e.g., IP address, date and time of access, and browser information) may be processed in this process.

If you use the withdrawal form, the data you enter (e.g., name, contact details, order information, and content of the withdrawal declaration) will be processed for the purpose of receiving and processing your withdrawal and transmitted to us as the responsible merchant.

Processing is carried out to fulfill our legal obligations in connection with the processing of declarations of withdrawal in accordance with Art. 6 Para. 1 lit. c GDPR and for the implementation of pre-contractual or contractual measures in accordance with Art. 6 Para. 1 lit. b GDPR.

The data transmitted via the withdrawal form will only be stored for as long as is necessary to process the withdrawal and to fulfill statutory retention obligations.

Further information on data processing by the technical service provider can be found at:
https://www.widerrufonline.de/datenschutz/

RIGHT OF APPEAL

You have the right to lodge a complaint with a data protection supervisory authority.

SECURITY OF DATA PROCESSING

We implement technical and organizational measures to protect your data, in particular:

  • SSL/TLS encryption
  • Access restrictions
  • Security updates

NEWS

This Privacy Policy will be updated regularly to reflect legal or technical changes.